PRIVACY AND COOKIES POLICY “TOUCHTENNIS SPORTS CLUB”
Last updated 31/05/2022
At TOUCHTENNIS SPORTS CLUB (“we” or “us” or “our”) we respect the privacy of our
users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose,
and safeguard your information. This Privacy Policy applies to our website, its
associated subdomains and mobile application (collectively, our “Service”). Please
read this Privacy Policy carefully.
BY ACCESSING OR USING OUR SERVICE, YOU SIGNIFY THAT YOU HAVE READ, UNDERSTOOD, AND
AGREE TO OUR COLLECTION, STORAGE, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION
AS DESCRIBED IN THIS PRIVACY POLICY AND OUR TERMS OF SERVICE.
We reserve the right to make changes to this Privacy Policy at any time and for
any reason. We will alert you about any changes by updating the “Last updated” date
of this Privacy Policy. You are encouraged to periodically review this Privacy
Policy to stay informed of updates. You will be deemed to have been made aware of,
will be subject to, and will be deemed to have accepted the changes in any revised
Privacy Policy by your continued use of our website and/or Application after the
date such revised Privacy Policy is posted.
This Privacy Policy does not apply to the third-party online/mobile store from
which you install the Application when applicable or make payments, which may also
collect and use data about you. We are not responsible for any of the data collected
by any such third party.
I- COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The
information we may
collect via the Service depends on the content and materials you use, and
includes:
1.1. Personal Data
Demographic and other personally identifiable information (such as your name,
picture, voice, identification number and email address) that you voluntarily
provide when using the Service, in addition to other information automatically
collected such as the version of your web browser, IP address, time zone, cookie
information. If you choose to share data about yourself via your profile, online
chat, or other interactive areas of the Service, please be advised that all data
you disclose in these areas is public and your data will be accessible to anyone
who accesses the Service.
1.2. Derivative Data
Information our servers automatically collect when you access the Service,
such as your native actions that are integral to the Service, including what
sites or products you view, search terms, interaction with the site, sending
messages, responding to surveys, or replying to a post, as well as other
interactions with the Service.
1.3. Financial Data
Financial information, such as data related to your payment method (e.g. valid
credit card number, card brand, expiration date, billing address, shipping
address, payment information) that we may collect when you execute your
purchase, order, return, exchange, or request information about our services
from the Service. [We store only very limited, if any, financial information
that we collect. Otherwise, our payment processor(s) store all financial
information and you are encouraged to review their privacy policy and contact
them directly for further information].
1.4. Data from Social Networks
When accessing the Service from Social Media platforms, such as Facebook,
Google+ Instagram, Pinterest, Twitter etc. data collected might include your
name, your social network username, location, gender, birth date, email address,
profile picture, and public data for contacts, if you connect your account to
such social networks. This information may also include the contact information
of anyone you invite to use and/or join the Service.
1.5. Geo-Location Information
1.6. Mobile Device Access
We may request access or permission to certain features from your mobile
device, including your mobile device’s bluetooth, calendar, camera, contacts,
microphone, reminders, sensors, social media accounts, storage, and other
features.
1.7. Mobile Device Data
Device information such as your mobile device ID number, model, and
manufacturer, version of your operating system, phone number, country, location,
and any other data you choose to provide.
1.8. Push Notifications
We may request to send you push notifications regarding your account or the
Service. If you wish to opt-out from receiving these types of communications,
you may turn them off in your device’s settings.
1.9. Third-Party Data
Information from third parties, such as personal information or network
friends, if you connect your account to the third party and grant the Service
permission to access this information.
1.10. Data From Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or
giveaways and/or responding to surveys.
1.11. Customer support information
Information we collect from you during any customer support or assistance
request in relation to the Service.
II- USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth,
efficient, and customized experience. Specifically, we may use information collected
about you via the Service to: We do not track your geo-location. However, we may
request access or permission to
and track location-based information from your mobile device, either continuously
or while you are using the Service , to provide location-based services. If you wish
to change our access or permissions (when granted), you may do so anytime in your
device’s settings. If you wish to change our access or permissions, you may do so in
your device’s settings.
a) Administer sweepstakes, promotions, and contests.
b) Fulfill and manage purchases, orders, payments, and other transactions
related to the Service.
c) Assist law enforcement and respond to subpoena.
d) Compile anonymous statistical data and analysis for use internally or with
third parties.
e) Deliver targeted advertising, coupons, newsletters, and other information
regarding promotions and the Service to you upon your consent and approval.
f) Email you regarding your account or order.
g) Generate a personal profile about you to make future visits to the Service
more personalized.
h) Increase the efficiency and operation of the Service.
i) Monitor and analyze usage and trends to improve your experience with the
Service.
j) Notify you of updates to the Service.
k) Offer new products, services, mobile applications, and/or recommendations
to you.
l) Perform other business activities as needed.
m) Prevent fraudulent transactions, monitor against theft, and protect against
criminal activity.
n) Process payments and refunds.
o) Request feedback and contact you about your use of the Service
Application.
p) Resolve disputes and troubleshoot problems.
q) Respond to product and customer service requests.
r) Send you a newsletter upon your consent and approval.
s) Solicit support for the Application when applicable.
III- DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations.
Your information may be disclosed as follows:
3.1. By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to
legal process, to investigate or remedy potential violations of our policies, or
to protect the rights, property, and safety of others, we may share your
information as permitted or required by any applicable law, rule, or regulation.
This includes exchanging information with other entities for fraud protection
and credit risk reduction.
3.2. Third-Party Service Providers
We may share your information with third parties that perform services for us
or on our behalf, including payment processing, data analysis, email delivery,
hosting services, customer service, and marketing assistance.
3.3. Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may
share your information with third parties for marketing purposes, as permitted
by law.
3.4. Online Postings
When you post comments, contributions or other content to the Service, your
posts may be viewed by all users and may be publicly distributed outside the
Service in perpetuity
3.5. Third-Party Advertisers
We may use third-party advertising companies to serve ads when you use the
Service. These companies may use information about your usage of the Service and
other websites that are contained in web cookies in order to provide
advertisements about goods and services of interest to you.
3.6. Affiliates
We may share your information with our affiliates, in which case we will
require those affiliates to honor this Privacy Policy. Affiliates include our
parent company and any subsidiaries, joint venture partners or other companies
that we control or that are under common control with us.
3.7. Business Partners
We may share your information with our business partners to offer you certain
products, services or promotions.
3.8. Social Media Contacts
If you connect to the Service through a social network, your contacts on the
social network will see your name, profile photo, and descriptions of your
activity.
3.9. Other Third Parties
We may share your information with advertisers and investors for the purpose
of conducting general business analysis. We may also share your information with
such third parties for marketing purposes, as permitted by law
3.10. Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or
are acquired by another entity, we may transfer your information to the
successor entity. If we go out of business or enter bankruptcy, your information
would be an asset transferred or acquired by a third party. You acknowledge that
such transfers may occur and that the transferee may decline honor commitments
we made in this Privacy Policy.
We are not responsible for the actions of third parties with whom you share
personal or sensitive data, and we have no authority to manage or control
third-party solicitations. If you no longer wish to receive correspondence,
emails or other communications from third parties, you are responsible for
contacting the third party directly
IV- TRACKING TECHNOLOGIES
4.1. Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking
technologies on the Service to help customize the Service and improve your
experience. When you access the Service, your personal information is not
collected through the use of tracking technology. Most browsers are set to
accept cookies by default. You can remove or reject cookies, but be aware that
such action could affect the availability and functionality of the Service. You
may not decline web beacons. However, they can be rendered ineffective by
declining all cookies or by modifying your web browser’s settings to notify you
each time a cookie is tendered, permitting you to accept or decline cookies on
an individual basis.
4.2. Internet-Based Advertising
Additionally, we may use third-party software to serve ads on the Service,
implement email-marketing campaigns, and manage other interactive marketing
initiatives. This third-party software may use cookies or similar tracking
technology to help manage and optimize your online experience with us.
4.3. Website Analytics
We may also partner with selected third-party vendors to allow tracking
technologies and remarketing services on the Service through the use of first
party cookies and third- party cookies, to, among other things, analyze and
track users’ use of the Service, determine the popularity of certain content,
and better understand online activity. By accessing the Service, you consent to
the collection and use of your information by these third-party vendors. You are
encouraged to review their privacy policy and contact them directly for
responses to your questions. We do not transfer personal information to these
third-party vendors. However, if you do not want any information to be collected
and used by tracking technologies, please inform us for further assistance.
You should be aware that getting a new computer, installing a new browser,
upgrading an existing browser, or erasing or otherwise altering your browser’s
cookies files might also clear certain opt-out cookies, plug-ins, or settings.
V- THIRD-PARTY WEBSITES
The Service may contain links to third-party websites and applications of
interest, including advertisements and external services that are not affiliated
with us; once you have used these links to leave the Service, any information
you provide to these third parties is not covered by this Privacy Policy, and we
cannot guarantee the safety and privacy of your information. Before visiting and
providing any information to any third-party websites, you should inform
yourself of the privacy policies and practices (if any) of the third party
responsible for that website, and should take those steps necessary to, in your
discretion, protect the privacy of your information. We are not responsible for
the content or privacy and security practices and policies of any third parties,
including other sites, services or applications that may be linked to or from
the Service.
VI- SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect
your personal information. While we have taken reasonable steps to secure the
personal information you provide to us, please be aware that despite our efforts, no
security measures are perfect or impenetrable, and no method of data transmission
can be guaranteed against any interception or other type of misuse. Any information
disclosed online is vulnerable to interception and misuse by unauthorized parties.
Therefore, we cannot guarantee complete security if you provide personal
information.
VII- INFORMATION USAGE PERIOD
We keep your information only so long as we need it to provide the Service to you
and fulfill the purposes described in this policy. The aforementioned applies to all
third parties we share your information with and who carries out services on our
behalf. When we no longer need to use your information and there is no need for us
to keep it to comply with our legal or regulatory obligations, we’ll either remove
it from our systems or depersonalize it so that we can't identify you.
VIII- POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of
13. If you become aware of any data we have collected from children under age 13,
please contact us using the contact information provided below.
IX- CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems [and our Service] include a
Do-Not- Track (“DNT”) feature or setting you can activate to signal your privacy
preference not to have data about your online browsing activities monitored and
collected. No uniform technology standard for recognizing and implementing DNT
signals has been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your choice not to be
tracked online. If a standard for online tracking is adopted that we must follow in
the future, we will inform you about that practice in a revised version of this
Privacy Policy.
X- OPTIONS REGARDING YOUR INFORMATION
10-1. Account Information
You may at any time review or change the information in your account or
terminate your account by:
- Logging into your account settings and updating your account.
- Contacting us using the contact information provided below.
- Upon your written request to terminate your account, we will deactivate or
delete
your account and information from our active databases. However, some
information might be retained in our files to prevent fraud, troubleshoot
problems, assist with any investigations, enforce our Terms of Use and/or comply
with legal requirements.
10-2. Emails and Communications
If you no longer wish to receive correspondence, emails, or other
communications from us, you may opt-out by:
- Noting your preferences at the time you register your account with the
Service.
- Logging into your account settings and updating your preferences.
- Contacting us using the contact information provided below.
- If you no longer wish to receive correspondence, emails, or other
communications
from third parties, you are responsible for contacting the third party
directly.
XI- COMPLIANCE WITH THE LAW We Data Protection (PDPL).
XII- CALIFORNIA PRIVACY RIGHTS
UAE Federal Law no. 45 of 2021 on Personal
cooperate with government and law enforcement officials to enforce and comply
with the
law. We may therefore disclose personal information, usage data, message data,
and any other
information about you, if we deem that it is reasonably necessary to: (a)
satisfy any applicable
law, regulation, legal process (such as a subpoena or court order), or
enforceable
governmental request; (b) enforce the Terms of Use, including investigation of
potential
violations thereof; (c) detect, prevent, or otherwise address fraud, security
or technical issues;
or (d) protect against harm to the rights, property or safety of the Service,
its users or the public,
as required or permitted by law, in particular
California Civil Code Section 1798.83, also known as the “Shine The Light
Act”, permits our users who are California residents to request and obtain from
us, once a year and free of charge, information about categories of personal
information (if any) we disclosed to third parties for direct marketing purposes
and the names and addresses of all third parties with which we shared personal
information in the immediately preceding calendar year. If you are a California
resident and would like to make such a request, please submit your request in
writing to us using the contact information provided below.
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If you are under 18 years of age, reside in California, and have a registered
account with the Application, you have the right to request removal of unwanted data
that you publicly post on the Application. To request removal of such data, please
contact us using the contact information provided below, and include the email
address associated with your account and a statement that you reside in California.
We will make sure the data is not publicly displayed on the Application, but please
be aware that the data may not be completely or comprehensively removed from our
systems.
XIII- CONTACT US
If you have questions or comments about this Privacy Policy, please contact us
at: [CONTACT INFO]
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