Privacy statement
TOUCHTENNIS SPORTS CLUB
(The “Club”)
TERMS AND CONDITIONS
BOOKING AND RESCHEDULING POLICIES
  • The Club is open from Monday till Sunday from 7h00 until 23h00.
  • No bookings are accepted outside the above opening hours.
  • Prior booking is mandatory in order to access the club services whether it is a court rental or a coaching lesson.
  • You can make your booking request using our website on the following link:www.touchtennissportsclub.com
  • Prepayment is required in order to confirm your booking date and time. Unpaid bookings are considered incomplete and therefore refused.
  • Booking confirmations are issued under the name of the designated person and are not transferable to another person.
  • A rescheduling request is possible when executed online at least 12 hours in advance subject to availability.
  • If the booking involves a coaching service, the rescheduling request shall be subject to the coach availability.
  • Any request of additional services that are not included in the initial booking must be settled separately subject to availability and approval by the management.
  • Upon confirming your booking, the full price will be debited directly from your credit card.
  • Bookings made without execution of payment are considered incomplete and therefore cancelled.
  • Court rental is limited to being granted access of the club facilities without any further services.
  • Any other service or equipment rent must be booked separately in advance or on-site as the case may be.
  • Court rentals are offered on hourly basis; multiple hour packages are available for court rentals. You may contact the club management for further customization of your package.
  • Coaching Lessons are offered on hourly basis privately or up to four players.
  • Multiple hour packages are available for coaching lessons; you may contact the club management for further customization of your package.
  • If you do not have any preference, the Club will appoint a coach who matches your physical condition and targets.
  • Any lesson rescheduling request must be submitted online via the club website.
  • A coach change request is accepted subject to availability of another coach.
  • The Club reserves the right to change the coach during the performance of a pre-paid package provided that another coach of similar level is appointed as replacement.
  • Group Lessons are offered on hourly basis up to eight players.
  • Multiple hour packages are available for Group Lessons; you may contact the club management for further customization of your package.
  • If you do not have any preference, the Club will appoint a coach who matches your physical condition and targets.
  • Any lesson rescheduling request must be submitted online via the club website.
  • A coach change request is accepted subject to availability of another coach.
  • The Club reserves the right to change the coach during the performance of a pre-paid package provided that another coach of similar level is appointed as replacement.
  • The following terms apply to all the services of the Club
  • Cancellations of confirmed bookings made within 48 hours prior to the booking date are not refundable.
  • Confirmed bookings are not refundable in case of no-show.
  • In the event of a medical condition occurrence that prohibits the consummation of a pre-paid package, you shall be granted a full refund equal to the value of the unused sessions upon providing an official letter from the doctor in charge stating the injury condition.
  • Cancellation requests related to coach change or schedule change are not accepted; if at any stage you would like to change your coach or your schedule, please contact the club management and we will be happy to assist you.
  • The Club reserves the right under certain circumstances to cancel your booking at any time. In such event you will be granted a full refund.
  • We cannot accept any liability or pay compensation if we are forced to cancel or in any way make changes to your booking due to civil strike, industrial dispute, terrorist activity, fire or adverse weather condition, or any other reason outside our control or any other disruptions caused by third party contractors.
I hereby grant the Club permission to use any images taken of me by or on behalf of the Club during my presence at the Club for commercial or non-commercial materials and collateral, including, but not limited to, the Club’s websites, publicly-filed documents, presentations, signage and advertisements. I understand that I will not receive any additional compensation for such use and hereby release the Club and anyone working on behalf of the Club in connection with the use of my images.
I (together with my parent or guardian if I am under the age of 18 or under a legal disability) represent covenant and agree, on behalf of myself and my heirs, assigns, and any other person claiming by, under, or through me, as follows: I acknowledge that using the “Club” hereinabove services involves certain risks (some of which I may not fully appreciate) and that injuries, death, property damage, or other harm could occur to me or others. I accept and voluntarily incur all risks of any injuries, damages, or harm which arise during or result from my participation in the activity. These risks include, but are not limited to, the possibility of accident or illness while traveling to and from events as well as any injury arising out of participation in the physical activity involved with this activity. I waive all claims against the “Club”, its operating company, its parent companies, subsidiaries, officers, directors, agents, affiliates, employees, officers, agents, or insurers (Released Parties) for any injuries, damages, losses, or claims, whether known or unknown, which arise during or result from my participation in the activity. I release and forever discharge the Released Parties from all such claims. I agree to indemnify and hold the Released Parties harmless from all losses, liabilities, damages, costs, or expenses (including but not limited to reasonable attorneys’ fees and other litigation costs and expenses) incurred by any of the Released Parties as a result of any claims or suits that I (or anyone claiming by, under, or through me) may bring against any of the Released Parties or recover any losses, liabilities, costs, damages, or expenses which arise during or result from my participation in the activity. I have carefully read and reviewed this Waiver, Release and Hold Harmless Agreement. I understand it fully and I execute it voluntarily. I will abide by the terms, conditions, releases and indemnity agreement of the operating company of Touchtennis Sports Club. I am fully knowledgeable of the services, equipment and/or other facilities that are offered. I am also fully knowledgeable about my own physical limitations and I agree to assume the risk of using the facilities. I acknowledge that I have read and understood and agreed to the terms and conditions, releases, use of my image and indemnity agreement.